SOC as a Service (SOCaaS)

In 2026, the shift from building an in-house Security Operations Center (SOC) to adopting SOC as a Service (SOCaaS) has become the standard for mid-market and enterprise organizations alike. With the global cybersecurity talent gap reaching nearly 5 million unfilled roles, the “build vs. buy” debate has largely been settled by the sheer math of operational costs.

This article provides a deep dive into the pricing structures, hidden costs, and ROI metrics of SOCaaS in the current market.


1. The Financial Reality: In-House vs. SOCaaS

To understand SOCaaS pricing, one must first look at the cost of the alternative. Building a 24/7 in-house SOC in 2026 requires a minimum of 8 to 12 full-time employees to cover shifts, holidays, and turnover.

Expense CategoryIn-House SOC (Annual)SOCaaS (Annual)
Personnel (Analysts/Managers)$1,200,000 – $1,800,000Included in subscription
Technology Stack (SIEM/SOAR/EDR)$200,000 – $500,000Included or Co-managed
Training & Certifications$50,000 – $80,000Included
Facilities & Overhead$100,000+$0
Total Estimated Cost$1.5M – $2.5M+$80,000 – $600,000

The Verdict: SOCaaS typically offers a 60-80% cost reduction compared to an equivalent in-house operation, with most organizations seeing a full ROI within 6 to 12 months.


2. Common SOCaaS Pricing Models

There is no “one-size-fits-all” price. Providers in 2026 generally use one of the following four models:

A. Per-User / Per-Employee Pricing

The most common and predictable model. You pay a flat fee for every employee in the organization.

  • Average Cost: $175 – $400 per user/month (for advanced security packages).
  • Best For: Organizations with a stable headcount that want a simple, “all-you-can-eat” security model.

B. Per-Endpoint / Per-Asset Pricing

Pricing is based on the number of devices (laptops, servers, cloud instances) being monitored.

  • Average Cost: $11 – $75 per device/month.
  • Best For: Companies with highly virtualized environments or a large number of servers relative to their staff size.

C. Data Ingestion (Volume-Based) Pricing

Charges are based on the amount of log data (GB/day or TB/month) sent to the SOC’s SIEM.

  • Average Cost: $200 – $500 per GB/day.
  • The Risk: This is the most unpredictable model. A sudden spike in network traffic or a misconfigured log source can lead to “bill shock.”

D. Tiered Subscription (Flat-Rate)

Providers offer “Small,” “Medium,” and “Enterprise” packages with fixed feature sets.

  • Average Cost: * Small Business: $2,000 – $5,000 / month
    • Mid-Market: $8,000 – $25,000 / month
    • Large Enterprise: $50,000 – $150,000+ / month

3. The “Hidden” Costs of SOCaaS

While the base subscription looks attractive, several variables can inflate the Total Cost of Ownership (TCO) by 40–70%:

  1. Onboarding & Implementation Fees: Expect a one-time setup fee ranging from 10% to 20% of the annual contract. This covers log integration, API configurations, and custom “playbook” development.
  2. Incident Response (IR) Surcharges: Many providers monitor alerts but charge extra for active remediation. IR hourly rates in 2026 range from $250 to $500/hour.
  3. Cloud Egress Fees: If you are sending massive amounts of telemetry from AWS or Azure to an external SOC, your cloud provider will charge you for the data leaving their network.
  4. Custom Detection Rules: If your business uses proprietary software, the provider may charge “Professional Services” fees to write custom detection logic.

4. How to Evaluate Value in a Quote

When comparing quotes from vendors like CrowdStrike, Arctic Wolf, or BlueVoyant, look for these “Value Multipliers”:

  • MTTD & MTTR: Ask for their guaranteed Mean Time to Detect and Mean Time to Respond. In 2026, a top-tier SOC should detect critical threats in under 15 minutes.
  • Threat Hunting: Is proactive hunting included, or are they only reacting to automated alerts?
  • Co-Management: Does the price include access to the underlying tools (SIEM/EDR) so your internal team can also see the data, or is it a “black box” service?

Conclusion

SOC as a Service has moved from a luxury to a necessity. For most enterprises, the question is no longer if they can afford it, but rather which pricing model aligns best with their data growth and risk profile.

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